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Policies & Shipping

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Shipping 

We ship to addresses in Canada and the USA. All orders are shipped by mail from British Columbia, Canada. 

The postage charge is $4 per greeting to addresses in Canada. For shipments to the United States, the first 3 items can normally ship for about $9 total. If you have questions regarding the shipping total calculated in the shopping cart, please send us an email so we can verify whether a less expensive service is available (info@shakeapawgreetings.ca). All prices are in Canadian dollars. 

Since greetings are shipped by post, we cannot guarantee a delivery date or warrant against shipping delays. Note that we cannot ship to a PO Box in the USA - please provide a physical shipping address. 

 

Refund Policy

Due to the custom nature of our products, all sales are final. We do not accept returns. If you are not satisfied with your purchase, please contact us immediately. We want your doggie friend to love your Shake A Paw Greeting! 

If you have placed an order, then change your mind, please contact us within 24 hours to either cancel the order or make changes to the order. If a refund is issued, please allow 3-5 days for processing. Paypal and Square (credit card payments) normally process our refund requests quickly but it may take several days for transactions to appear on your credit card or your bank account.

Email: orders@shakeapawgreetings.ca or info@shakeapawgreetings.ca

 

Allergies 

In our recipes, we have avoided ingredients for the most common food allergies among dogs: wheat, corn, soy, beef and chicken. It is recommended that the receiver read the ingredient list inside the paper card that is enclosed in the greeting before feeding biscuits to their dog. However, it is your responsibility to know of any dietary restrictions for the dog who is receiving a greeting. If you want to send a greeting to a dog but are unsure of allergies, ask someone in the dog's family before placing an order.

 

 

 



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